Question 1

How do I rent a unit?

Accepted Answer

You can rent a storage unit online 24/7 from the comfort of your phone or computer. Simply choose your size, complete your information, and pay securely — no office visit required. You can get straight to the rental page by clicking here.(https://www.uhaul.com/Locations/Self-Storage-near-Whites-Creek-TN-37189/1038982/)

Question 2

Why am I redirected to U-Haul when I click "rent now"?

Accepted Answer

While we are locally owned and operated, we use the U-Haul software to make sure you have an excellent customer experience. Their rental and payment platform keeps your fees low and ensures your contact and payment information remains secure.

Question 3

What sizes of self storage units do you offer?

Accepted Answer

We offer all ground-level, drive-up units in a variety of sizes, including 5x10, 10x10, 10x15, 10x20, and 10x30, perfect for household goods, business inventory, vehicles, and more.

Question 4

Is storage insurance available to cover my rented items?

Accepted Answer

Yes, we offer SafeStor insurance, the leading provider of self storage tenant insurance to protect your belongings.  The state of Tennessee requires each tenant have insurance to protect against loss from flood, wind, and other natural disasters.  SafeStor provides a range of coverage options to suit your needs. While we prioritize security, having insurance through SafeStor tenant insurance provides extra protection for your belongings. SafeStor offers a range of options to suit your specific storage insurance needs.

Question 5

What are your hours?

Accepted Answer

You can access your unit every day from 6 am to 9 pm using your unique gate code. Our office hours are Monday through Friday 9am-5pm and Saturday 9am-3pm.

Question 6

How is the storage facility secured?

Accepted Answer

The property is fully fenced and gated, with digital keypad entry and video surveillance to help protect your belongings.

Question 7

Are there any specials at the moment?

Accepted Answer

Special rates or promotions may be available from time to time. Please check the online rental page or contact us at 615-299-0200 to learn about current deals.

Question 8

What forms of payment are accepted?

Accepted Answer

We accept major credit/debit cards for online rental and recurring payments. Additional payment options may be available through our site.

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